# GDPR Compliance

The General Data Protection Regulation (GDPR) is a comprehensive EU data protection law. Auth0 provides features and documentation to support customer compliance obligations.

## GDPR Overview

### Applicability

GDPR applies to:
- Companies processing EU resident personal data
- Companies established in the EU
- Non-EU companies monitoring EU individuals
- Non-EU companies offering services to EU

### Core Principles

Lawfulness, Fairness, Transparency:
- Legal basis for processing
- Clear communication to users
- Honest data practices

Purpose Limitation:
- Collect for specified purposes
- Not use beyond stated purposes
- Document processing purposes

Data Minimization:
- Collect only necessary data
- Avoid excessive collection
- Regular data review

Accuracy:
- Keep data accurate
- Enable correction
- Regular updates

Storage Limitation:
- Retain only as needed
- Define retention periods
- Regular deletion

## Auth0's Role

### Data Processor

Auth0 functions as Data Processor:
- Processes data on customer instructions
- Follows service agreement terms
- Provides processing documentation

### Data Controller

Customer functions as Data Controller:
- Determines processing purposes
- Decides what data to collect
- Manages user consent

### Responsibility Division

Auth0 Responsibilities:
- Secure data processing
- Breach notification
- Processing documentation
- Data export tools
- Deletion capabilities

Customer Responsibilities:
- Define processing purposes
- Obtain user consent
- Handle user requests
- Comply with regulations

## User Rights

### Right of Access

Users can request:
- Confirmation of processing
- Copy of their data
- Processing information

Implementation:
- Use Management API
- Export user data
- Provide in machine-readable format

### Right to Rectification

Users can request:
- Correction of inaccurate data
- Completion of incomplete data

Implementation:
- Dashboard user management
- Management API updates
- User profile editing

### Right to Erasure (Right to be Forgotten)

Users can request:
- Deletion of their data
- In certain circumstances

Implementation:
- Dashboard user deletion
- Management API deletion
- Removes profile and metadata

### Right to Data Portability

Users can request:
- Data in structured format
- Machine-readable format
- Transfer to another service

Implementation:
- Export as JSON
- Management API export
- Standard format

## Implementation

### Consent Management

Collecting Consent:
- Implement consent checkboxes
- Lock widget integration
- Custom form implementation

Tracking Consent:
- Store in user metadata
- Record consent timestamp
- Document consent version

Consent Withdrawal:
- Provide withdrawal mechanism
- Process withdrawal promptly
- Update processing accordingly

### Data Access Requests

Handling Requests:
1. Verify user identity
2. Retrieve user data
3. Format in portable format
4. Deliver to user

Data Sources:
- User profile
- User metadata
- App metadata
- Connection data

### Data Deletion

Deletion Process:
1. Verify user identity
2. Confirm deletion request
3. Delete via dashboard or API
4. Confirm deletion complete

What's Deleted:
- User profile
- User metadata
- App metadata
- Associated data

### Data Portability

Export Format:
- JSON format
- Machine-readable
- Standard structure

Export Content:
- Profile information
- Metadata
- Connection info

## Security Measures

### Technical Safeguards

Profile Encryption:
- Data encrypted at rest
- Encrypted in transit
- Key management

Access Controls:
- Role-based access
- Audit logging
- Least privilege

### Security Features

Breach Detection:
- Breached password detection
- Anomaly detection
- Attack protection

Authentication Security:
- Multi-factor authentication
- Step-up authentication
- Strong password policies

Brute Force Protection:
- Account protection
- IP throttling
- Bot detection

## Best Practices

### Before Implementation

Assessment:
- Identify personal data collected
- Document processing purposes
- Establish legal basis
- Plan consent mechanism

Configuration:
- Enable security features
- Configure data retention
- Set up audit logging
- Plan for user requests

### During Operation

Ongoing Practices:
- Regular data review
- Consent management
- Request handling procedures
- Security monitoring

Documentation:
- Processing activities
- Security measures
- Request logs
- Consent records

### Staff Training

Required Knowledge:
- GDPR basics
- User rights
- Request handling
- Security practices

### Incident Response

Breach Procedures:
- Detection mechanisms
- Response procedures
- Notification requirements
- Documentation

## Auth0 Features for GDPR

### Dashboard Capabilities

User Management:
- View user data
- Edit user profiles
- Delete users
- Export data

Audit Logs:
- User activities
- Admin actions
- Access tracking

### API Capabilities

Management API:
- User CRUD operations
- Bulk operations
- Data export
- Metadata management

### Compliance Tools

Data Processing:
- Documentation available
- DPA available
- Sub-processor list

Security:
- Certifications (ISO, SOC 2)
- Security practices
- Incident response

## Documentation Requirements

### Required Records

Processing Activities:
- Categories of data
- Processing purposes
- Data recipients
- Retention periods

Security Measures:
- Technical controls
- Organizational measures
- Access controls

### Customer Documentation

Maintain Records Of:
- User consent
- Data access requests
- Deletion requests
- Security incidents
