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This Privacy Policy explains how Ursa handles information when you use the Service.

1. Information We Process

  • Account information (e.g., email address) to provide access.
  • Operational metadata (e.g., logs, usage metrics) to maintain and improve reliability.
  • Customer data that you upload for genomics processing, as directed by you.

2. How We Use Information

  • Provide and operate the Service.
  • Support, troubleshooting, and security monitoring.
  • Billing and usage reporting.

3. Data Retention

Retention periods depend on your configuration, applicable law, and operational requirements.

4. Contact

Privacy questions? Contact admin@lsmc.com.

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