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# Contact us

Please select the service you wish to contact.
Commercial service : for advice, request for further information on a product, etc, etc.
Support service : report a problem with the shipping, cancel your order, report a problem with your tyres, etc.

Commercial service
Support service

## Some frequently asked questions

Are the packages tyres + wheels mounted and balanced upon delivery?

The tyres are not delivered mounted and balanced. The fitting centres listed on our site have all the necessary equipment to offer you cut-price procedures

What is the estimate time of delivery?

You can find this information in the cart and on the page of individual products. After placing an order, you can follow the delivery with your tracking number.

## Contact the commercial service

Warning!

All complaints about an order in process has to be addressed to the support service to receive an answer.

Your email
(You will receive an answer on your email box)
Your message

## Contact our support team

Our support portal works with a ticket system. To open a ticket, log-in on your account and click on the link: open a ticket. Our staff will do their best to find a solution quickly

Click here

By post
CP REIFEN TRADING GMBH
Lebacher Strasse 4
61113 Saarbrücken
Germany