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- My Message & RMA

# My Message & RMA

My Message:

For routine inquiries or requests, such as new products, shipping information, Focal Points account, or order change/cancellation, kindly contact us via "My Message". Please follow these steps: Log in to "My Account" on www.focalprice.com → "My message" → "Submit a ticket" → "Submit"

RMA:

For missing/wrong product shipments or damage issues, you can submit an RMA request via our website. Please follow these steps: Log in to "My Account" on www.focalprice.com→”RMA Request”→”Submit”

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