Actions, resources, and condition keys for Amazon Connect - Service Authorization Reference

# Actions, resources, and condition keys for Amazon Connect

Amazon Connect (service prefix: `connect` ) provides the following service-specific resources, actions, and condition context keys for use in IAM permission policies.

References:

- Learn how to configure this service .

- View a list of the API operations available for this service .

- Learn how to secure this service and its resources by using IAM permission policies.

Topics

- Actions defined by Amazon Connect
- Resource types defined by Amazon Connect
- Condition keys for Amazon Connect

## Actions defined by Amazon Connect

You can specify the following actions in the `Action` element of an IAM policy statement. Use policies to grant permissions to perform an operation in AWS. When you use an action in a policy, you usually allow or deny access to the API operation or CLI command with the same name. However, in some cases, a single action controls access to more than one operation. Alternatively, some operations require several different actions.

The Resource types column indicates whether each action supports resource-level permissions. If there is no value for this column, you must specify all resources ("*") in the `Resource` element of your policy statement. If the column includes a resource type, then you can specify an ARN of that type in a statement with that action. Required resources are indicated in the table with an asterisk (*). If you specify a resource-level permission ARN in a statement using this action, then it must be of this type. Some actions support multiple resource types. If the resource type is optional (not indicated as required), then you can choose to use one but not the other.

For details about the columns in the following table, see The actions table .

Actions | Description | Access level | Resource types (*required) | Condition keys | Dependent actions
--- | --- | --- | --- | --- | ---
AssociateApprovedOrigin | Grants permissions to associate approved origin for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  |
| connect:InstanceId |
AssociateBot | Grants permissions to associate a Lex bot for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy lex:DeleteResourcePolicy lex:DescribeBotAlias lex:GetBot lex:UpdateResourcePolicy
AssociateCustomerProfilesDomain | Grants permissions to associate a Customer Profiles domain for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy profile:GetDomain
AssociateInstanceStorageConfig | Grants permissions to associate instance storage for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | ds:DescribeDirectories firehose:DescribeDeliveryStream iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy kinesis:DescribeStream kms:CreateGrant kms:DescribeKey s3:GetBucketAcl s3:GetBucketLocation
| connect:StorageResourceType connect:InstanceId |
AssociateLambdaFunction | Grants permissions to associate a Lambda function for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | lambda:AddPermission
| connect:InstanceId |
AssociateLexBot | Grants permissions to associate a Lex bot for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy lex:GetBot
| connect:InstanceId |
AssociateQueueQuickConnects | Grants permissions to associate quick connects with a queue in an Amazon Connect instance | Write | queue* |  |
quick-connect* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
AssociateRoutingProfileQueues | Grants permissions to associate queues with a routing profile in an Amazon Connect instance | Write | queue* |  |
routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
AssociateSecurityKey | Grants permissions to associate a security key for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  |
| connect:InstanceId |
CreateContactFlow | Grants permissions to create a contact flow in an Amazon Connect instance | Write | contact-flow* |  |
| aws:RequestTag/${TagKey} aws:TagKeys connect:InstanceId |
CreateInstance | Grants permissions to create a new Amazon Connect instance. The associated required actions grant permissions to configure instance settings. | Write |  |  | ds:AuthorizeApplication ds:CheckAlias ds:CreateAlias ds:CreateDirectory ds:CreateIdentityPoolDirectory ds:DeleteDirectory ds:DescribeDirectories ds:UnauthorizeApplication iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy
CreateIntegrationAssociation | Grants permissions to create an AppIntegration association with an Amazon Connect instance | Write | instance* |  | app-integrations:CreateEventIntegrationAssociation connect:DescribeInstance ds:DescribeDirectories events:PutRule events:PutTargets
integration-association* |  |
| connect:InstanceId aws:RequestTag/${TagKey} aws:TagKeys |
CreateQueue | Grants permissions to create a queue in an Amazon Connect instance | Write | hours-of-operation* |  |
queue* |  |
contact-flow |  |
phone-number |  |
quick-connect |  |
| aws:RequestTag/${TagKey} aws:TagKeys connect:InstanceId |
CreateQuickConnect | Grants permission to create a quick connect in an Amazon Connect instance | Write | quick-connect* |  |
contact-flow |  |
queue |  |
user |  |
| aws:RequestTag/${TagKey} aws:TagKeys connect:InstanceId |
CreateRoutingProfile | Grants permission to create a routing profile in an Amazon Connect instance | Write | queue* |  |
routing-profile* |  |
| aws:RequestTag/${TagKey} aws:TagKeys connect:InstanceId |
CreateUseCase | Grants permissions to create a use case for an AppIntegration association | Write | instance* |  | connect:DescribeInstance ds:DescribeDirectories
integration-association* |  |
use-case* |  |
| connect:InstanceId aws:RequestTag/${TagKey} aws:TagKeys |
CreateUser | Grants permission to create a user for the specified Amazon Connect instance | Write | routing-profile* |  |
security-profile* |  |
user* |  |
hierarchy-group |  |
| aws:RequestTag/${TagKey} aws:TagKeys connect:InstanceId |
CreateUserHierarchyGroup | Grants permissions to create a user hierarchy group in an Amazon Connect instance | Write | hierarchy-group |  |
| connect:InstanceId |
DeleteInstance | Grants permissions to delete an Amazon Connect instance. When you remove an instance, the link to an existing AWS directory is also removed. | Write | instance* |  | ds:DeleteDirectory ds:DescribeDirectories ds:UnauthorizeApplication
| connect:InstanceId |
DeleteIntegrationAssociation | Grants permissions to delete an AppIntegration association from an Amazon Connect instance. The association must not have any use cases associated with it. | Write | instance* |  | app-integrations:DeleteEventIntegrationAssociation connect:DescribeInstance ds:DescribeDirectories events:DeleteRule events:ListTargetsByRule events:RemoveTargets
integration-association* |  |
| connect:InstanceId |
DeleteQuickConnect | Grants permissions to delete a quick connect in an Amazon Connect instance | Write | quick-connect* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DeleteUseCase | Grants permissions to delete a use case from an AppIntegration association | Write | instance* |  | connect:DescribeInstance ds:DescribeDirectories
use-case* |  |
| connect:InstanceId |
DeleteUser | Grants permissions to delete a user in an Amazon Connect instance | Write | user* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DeleteUserHierarchyGroup | Grants permissions to delete a user hierarchy group in an Amazon Connect instance | Write | hierarchy-group* |  |
| connect:InstanceId |
DescribeContactFlow | Grants permissions to describe a contact flow in an Amazon Connect instance | Read | contact-flow* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DescribeHoursOfOperation | Grants permissions to describe hours of operation in an Amazon Connect instance | Read | hours-of-operation* |  |
| connect:InstanceId |
DescribeInstance | Grants permissions to view details of an Amazon Connect instance. This is required to create an instance. | Read | instance* |  | ds:DescribeDirectories
| connect:InstanceId |
DescribeInstanceAttribute | Grants permissions to view the attribute details of an existing Amazon Connect instance | Read | instance* |  |
| connect:AttributeType connect:InstanceId |
DescribeInstanceStorageConfig | Grants permissions to view the instance storage configuration for an existing Amazon Connect instance | Read | instance* |  |
| connect:StorageResourceType connect:InstanceId |
DescribeQueue | Grants permissions to describe a queue in an Amazon Connect instance | Read | queue* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DescribeQuickConnect | Grants permissions to describe a quick connect in an Amazon Connect instance | Read | quick-connect* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DescribeRoutingProfile | Grants permissions to describe a routing profile in an Amazon Connect instance | Read | routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DescribeUser | Grants permissions to describe a user in an Amazon Connect instance | Read | user* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DescribeUserHierarchyGroup | Grants permissions to describe a hierarchy group for an Amazon Connect instance | Read | hierarchy-group* |  |
| connect:InstanceId |
DescribeUserHierarchyStructure | Grants permissions to describe the hierarchy structure for an Amazon Connect instance | Read | instance* |  |
| connect:InstanceId |
DisassociateApprovedOrigin | Grants permissions to disassociate approved origin for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  |
| connect:InstanceId |
DisassociateBot | Grants permissions to disassociate a Lex bot for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy lex:DeleteResourcePolicy lex:UpdateResourcePolicy
DisassociateCustomerProfilesDomain | Grants permissions to disassociate a Customer Profiles domain for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | iam:AttachRolePolicy iam:DeleteRolePolicy iam:DetachRolePolicy iam:GetPolicy iam:GetPolicyVersion iam:GetRolePolicy
DisassociateInstanceStorageConfig | Grants permissions to disassociate instance storage for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  |
| connect:StorageResourceType connect:InstanceId |
DisassociateLambdaFunction | Grants permissions to disassociate a Lambda function for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | lambda:RemovePermission
| connect:InstanceId |
DisassociateLexBot | Grants permissions to disassociate a Lex bot for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy
| connect:InstanceId |
DisassociateQueueQuickConnects | Grants permissions to disassociate quick connects from a queue in an Amazon Connect instance | Write | queue* |  |
quick-connect* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DisassociateRoutingProfileQueues | Grants permissions to disassociate queues from a routing profile in an Amazon Connect instance | Write | routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
DisassociateSecurityKey | Grants permissions to disassociate the security key for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  |
| connect:InstanceId |
GetContactAttributes | Grants permissions to retrieve the contact attributes for the specified contact | Read | contact* |  |
| connect:InstanceId |
GetCurrentMetricData | Grants permissions to retrieve current metric data for the queues in an Amazon Connect instance | Read | queue* |  |
| connect:InstanceId |
GetFederationToken | Grants permissions to federate into an Amazon Connect instance when using SAML-based authentication for identity management | Read | instance* |  |
| connect:InstanceId |
GetFederationTokens | Grants permissions to federate into an Amazon Connect instance (Log in for emergency access functionality in the Amazon Connect console) | Write | instance* |  | connect:DescribeInstance connect:ListInstances ds:DescribeDirectories
GetMetricData | Grants permissions to retrieve historical metric data for queues in an Amazon Connect instance | Read | queue* |  |
| connect:InstanceId |
ListApprovedOrigins | Grants permissions to view approved origins of an existing Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListBots | Grants permissions to view the Lex bots of an existing Amazon Connect instance | List | instance* |  |
ListContactFlows | Grants permissions to list contact flow resources in an Amazon Connect instance | List | instance* |  |
ListHoursOfOperations | Grants permissions to list hours of operation resources in an Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListInstanceAttributes | Grants permissions to view the attributes of an existing Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListInstanceStorageConfigs | Grants permissions to view storage configurations of an existing Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListInstances | Grants permissions to view the Amazon Connect instances associated with an AWS account | List |  |  | ds:DescribeDirectories
ListIntegrationAssociations | Grants permissions to list summary information about the AppIntegration associations for the specified Amazon Connect instance | List | instance* |  | connect:DescribeInstance ds:DescribeDirectories
| connect:InstanceId |
ListLambdaFunctions | Grants permissions to view the Lambda functions of an existing Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListLexBots | Grants permissions to view the Lex bots of an existing Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListPhoneNumbers | Grants permissions to list phone number resources in an Amazon Connect instance | List | instance* |  |
ListPrompts | Grants permissions to list prompt resources in an Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListQueueQuickConnects | Grants permissions to list quick connect resources in a queue in an Amazon Connect instance | List | queue* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
ListQueues | Grants permissions to list queue resources in an Amazon Connect instance | List | instance* |  |
ListQuickConnects | Grants permissions to list quick connect resources in an Amazon Connect instance | List | instance* |  |
ListRealtimeContactAnalysisSegments | Grants permission to list the analysis segments for a real-time analysis session | Read | contact* |  |
ListRoutingProfileQueues | Grants permissions to list queue resources in a routing profile in an Amazon Connect instance | List | routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
ListRoutingProfiles | Grants permissions to list routing profile resources in an Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListSecurityKeys | Grants permissions to view the security keys of an existing Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListSecurityProfiles | Grants permissions to list security profile resources in an Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListTagsForResource | Grants permissions to list tags for an Amazon Connect resource | Read | contact-flow |  |
queue |  |
quick-connect |  |
routing-profile |  |
user |  |
| aws:ResourceTag/${TagKey} |
ListUseCases | Grants permissions to list the use cases of an AppIntegration association | List | instance* |  | connect:DescribeInstance ds:DescribeDirectories
| connect:InstanceId |
ListUserHierarchyGroups | Grants permissions to list the hierarchy group resources in an Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ListUsers | Grants permissions to list user resources in an Amazon Connect instance | List | instance* |  |
| connect:InstanceId |
ResumeContactRecording | Grants permissions to resume recording for the specified contact | Write | contact* |  |
StartChatContact | Grants permissions to initiate a chat using the Amazon Connect API | Write | contact-flow* |  |
StartContactRecording | Grants permissions to start recording for the specified contact | Write | contact* |  |
StartOutboundVoiceContact | Grants permissions to initiate outbound calls using the Amazon Connect API | Write | contact* |  |
StartTaskContact | Grants permissions to initiate a task using the Amazon Connect API | Write | contact-flow* |  |
| connect:InstanceId |
StopContact | Grants permissions to stop contacts that were initiated using the Amazon Connect API. If you use this operation on an active contact the contact ends, even if the agent is active on a call with a customer. | Write | contact* |  |
| connect:InstanceId |
StopContactRecording | Grants permissions to stop recording for the specified contact | Write | contact* |  |
SuspendContactRecording | Grants permissions to suspend recording for the specified contact | Write | contact* |  |
TagResource | Grants permissions to tag an Amazon Connect resource | Tagging | contact-flow |  |
queue |  |
quick-connect |  |
routing-profile |  |
user |  |
| aws:TagKeys aws:RequestTag/${TagKey} aws:ResourceTag/${TagKey} |
UntagResource | Grants permissions to untag an Amazon Connect resource | Tagging | contact-flow |  |
queue |  |
quick-connect |  |
routing-profile |  |
user |  |
| aws:TagKeys aws:ResourceTag/${TagKey} |
UpdateContactAttributes | Grants permissions to create or update the contact attributes associated with the specified contact | Write | contact* |  |
| connect:InstanceId |
UpdateContactFlowContent | Grants permissions to update contact flow content in an Amazon Connect instance | Write | contact-flow* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateContactFlowName | Grants permissions to update the name and description of a contact flow in an Amazon Connect instance | Write | contact-flow* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateInstanceAttribute | Grants permissions to update the attribute for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | ds:DescribeDirectories iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy logs:CreateLogGroup
| connect:AttributeType connect:InstanceId |
UpdateInstanceStorageConfig | Grants permissions to update the storage configuration for an existing Amazon Connect instance. The associated required actions grant permission to modify the settings for the instance. | Write | instance* |  | ds:DescribeDirectories firehose:DescribeDeliveryStream iam:AttachRolePolicy iam:CreateServiceLinkedRole iam:PutRolePolicy kinesis:DescribeStream kms:CreateGrant kms:DescribeKey s3:GetBucketAcl s3:GetBucketLocation
| connect:StorageResourceType connect:InstanceId |
UpdateQueueHoursOfOperation | Grants permissions to update queue hours of operation in an Amazon Connect instance | Write | hours-of-operation* |  |
queue* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateQueueMaxContacts | Grants permissions to update queue capacity in an Amazon Connect instance | Write | queue* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateQueueName | Grants permissions to update a queue name and description in an Amazon Connect instance | Write | queue* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateQueueOutboundCallerConfig | Grants permissions to update queue outbound caller config in an Amazon Connect instance | Write | queue* |  |
contact-flow |  |
phone-number |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateQueueStatus | Grants permissions to update queue status in an Amazon Connect instance | Write | queue* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateQuickConnectConfig | Grants permissions to update the configuration of a quick connect in an Amazon Connect instance | Write | quick-connect* |  |
contact-flow |  |
queue |  |
user |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateQuickConnectName | Grants permissions to update a quick connect name and description in an Amazon Connect instance | Write | quick-connect* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateRoutingProfileConcurrency | Grants permissions to update the concurrency in a routing profile in an Amazon Connect instance | Write | routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateRoutingProfileDefaultOutboundQueue | Grants permissions to update the outbound queue in a routing profile in an Amazon Connect instance | Write | queue* |  |
routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateRoutingProfileName | Grants permissions to update a routing profile name and description in an Amazon Connect instance | Write | routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateRoutingProfileQueues | Grants permissions to update the queues in routing profile in an Amazon Connect instance | Write | routing-profile* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateUserHierarchy | Grants permissions to update a hierarchy group for a user in an Amazon Connect instance | Write | user* |  |
hierarchy-group |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateUserHierarchyGroupName | Grants permissions to update a user hierarchy group name in an Amazon Connect instance | Write | hierarchy-group* |  |
| connect:InstanceId |
UpdateUserHierarchyStructure | Grants permissions to update user hierarchy structure in an Amazon Connect instance | Write | instance* |  |
| connect:InstanceId |
UpdateUserIdentityInfo | Grants permissions to update identity information for a user in an Amazon Connect instance | Write | user* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateUserPhoneConfig | Grants permissions to update phone configuration settings for a user in an Amazon Connect instance | Write | user* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateUserRoutingProfile | Grants permissions to update a routing profile for a user in an Amazon Connect instance | Write | routing-profile* |  |
user* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |
UpdateUserSecurityProfiles | Grants permissions to update security profiles for a user in an Amazon Connect instance | Write | security-profile* |  |
user* |  |
| aws:ResourceTag/${TagKey} connect:InstanceId |

## Resource types defined by Amazon Connect

The following resource types are defined by this service and can be used in the `Resource` element of IAM permission policy statements. Each action in the Actions table identifies the resource types that can be specified with that action. A resource type can also define which condition keys you can include in a policy. These keys are displayed in the last column of the table. For details about the columns in the following table, see The resource types table .

Resource types | ARN | Condition keys
--- | --- | ---
instance | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}` |
contact | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/contact/$ { ContactId}` |
user | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/agent/$ { UserId}` | aws:ResourceTag/${TagKey}
routing-profile | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/routing-profile/$ { RoutingProfileId}` | aws:ResourceTag/${TagKey}
security-profile | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/security-profile/$ { SecurityProfileId}` |
hierarchy-group | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/agent-group/$ { HierarchyGroupId}` |
queue | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/queue/$ { QueueId}` | aws:ResourceTag/${TagKey}
quick-connect | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/transfer-destination/$ { QuickConnectId}` | aws:ResourceTag/${TagKey}
contact-flow | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/contact-flow/$ { ContactFlowId}` | aws:ResourceTag/${TagKey}
hours-of-operation | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/operating-hours/$ { HoursOfOperationId}` |
phone-number | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/phone-numbers/$ { PhoneNumberId}` |
integration-association | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/integration-association/$ { IntegrationAssociationId}` | aws:ResourceTag/${TagKey}
use-case | `arn:$ { Partition}:connect:$ { Region}:$ { Account}:instance/$ { InstanceId}/use-case/$ { UseCaseId}` | aws:ResourceTag/${TagKey}

## Condition keys for Amazon Connect

Amazon Connect defines the following condition keys that can be used in the `Condition` element of an IAM policy. You can use these keys to further refine the conditions under which the policy statement applies. For details about the columns in the following table, see The condition keys table .

To view the global condition keys that are available to all services, see Available global condition keys .

Condition keys | Description | Type
--- | --- | ---
aws:RequestTag/${TagKey} | Filters actions based on the presence of tag key-value pairs in the request | String
aws:ResourceTag/${TagKey} | Filters actions based on tag key-value pairs attached to the resource | String
aws:TagKeys | Filters actions based on the presence of tag keys in the request | String
connect:AttributeType | Filters access by the attribute type of the Amazon Connect instance | String
connect:InstanceId | Filters access by restricting federation into specified Amazon Connect instances | String
connect:StorageResourceType | Filters access by restricting the storage resource type of the Amazon Connect instance storage configuration | String

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